Privacy policy
1. Introduction
At Swift Trust Windows, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or contact us about our products and services.
2. Information We Collect
We may collect the following information when you use our website:
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Personal Information: Your name, email address, phone number, and billing or delivery address.
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Quote Request Information: Details about your window and door requirements, property, preferred products, and project specifications that you choose to provide.
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Technical Information: Your IP address, browser type, device information, and website usage data.
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Communication Information: Messages and other information you provide when contacting us.
3. How We Use Your Information
We use your information to:
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Respond to enquiries and provide quotations for windows and doors.
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Understand your product requirements and recommend suitable options.
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Communicate with you about your enquiry or order.
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Process and manage orders where applicable.
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Improve our website, products, and customer service.
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Maintain website security and prevent fraudulent or unauthorised activity.
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Meet our legal and regulatory obligations.
4. Sharing Your Information
We may share your information with trusted service providers when necessary to operate our business, respond to enquiries, provide quotations, fulfil orders, or deliver services. These may include website hosting providers, suppliers, delivery companies, and relevant business service providers.
We may also disclose information where required by law or where necessary to protect our legal rights.
We do not sell your personal information to third parties.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to ensure the website functions correctly, understand visitor behaviour, and improve the browsing experience.
You can manage cookies through your browser settings and any cookie consent tools available on our website. Some cookies may be necessary for essential website functionality.
6. Data Storage and Security
We take reasonable steps to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
We retain personal information only for as long as necessary for the purposes described in this policy, including responding to enquiries, managing business records, and meeting legal obligations.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on applicable data protection laws, you may have the right to access your personal information, request corrections, request deletion, or object to certain uses of your information.
If you wish to exercise these rights or ask a question about your personal data, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing personal information.
9. Children's Privacy
Our website is intended for individuals seeking information about our products and services. We do not knowingly collect children's personal information where doing so would violate applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be published on this page with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Business Name: Swift Trust Windows
Website: https://naturalcareproducts.co.uk/